Southern Water says it'll be continuing its 24 hour a day operation over the Christmas period with its engineers remaining on standby to deal with any issues.
Southern Water says its frontline workers will be manning water supply works, wastewater treatment works, pumping stations and its operational control room, as well as fixing any problems that arise across our region’s 49,000km of sewers and 15,000km of water pipes.
Matt Smiley, operations manager for water production and distribution, said:
"As always, our dedicated shift teams will be on-site operating our four major water supply works across Kent, Sussex and Hampshire throughout the festive period, and we have 60 extra colleagues on standby for our remaining seventy-six sites in case of emergency.
“People rely on us to deliver wholesome water treated to our stringent standards every time they turn a tap. Water company employees accept unsociable hours as part and parcel of the job.
“We care about the communities in which we live, so spare a thought for those of us working over the festive period whose efforts often go unnoticed, or those who probably won’t get called in but are ready to drop everything and attend a site at a moment’s notice.”
Meanwhile, at this time of year, customers are told they should also prepare for cold snaps, when sudden drops in temperature can cause pipes to freeze and then burst when they thaw.
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