What patients think of Isle of Wight doctors surgeries has been revealed, showcasing both the bad and the good.
The national annual GP survey – compiled by NHS England and Ipsos – allows patients to comment on the performance of their surgeries.
Isle of Wight GPs are among those on the list.
A multiple-choice survey sees experiences ranked, including how easy it was to get through on the phone and how helpful the receptionist was, to whether patients felt they were treated with care and concern.
See how your doctor’s surgery was rated here (find out more results here gp-patient.co.uk)
Note: the percentage of respondents who said their practice was good or very good in listed alongside the surgery name.
The GP surgery with the best overall experience
1 Wight Primary Partnerships – 87 per cent
= 2 South Wight Medical Practice
Ventnor Medical Centre – 81 per cent
= 3 Argyll House (Ryde)
Medina Healthcare
St Helens Medical Centre – 79 per cent
= 4 Tower House (Ryde)
The Bay Medical Centre – 69 per cent
= 5 East Cowes Medical Centre
Esplanade Surgery (Ryde) – 68 per cent
6 Cowes Medical Centre – 66 per cent
7 Newport Health Centre – 61 per cent
How easy it was to get through to the practice by phone
1 Wight Primary Partnerships – 80 per cent
2 Ventnor Medical Centre – 76 per cent
3 South Wight Medical Practice – 73 per cent
4 Argyll House (Ryde) – 60 per cent
5 Medina Healthcare – 55 per cent
6 St Helens Medical Centre – 52 per cent
7 East Cowes Medical Centre – 46 per cent
=8 The Bay Medical Practice
Tower House Surgery (Ryde) – 33 per cent
9 Cowes Medical Centre – 32 per cent
10 Esplanade Surgery (Ryde) – 24 per cent
11 Newport Health Centre – 20 per cent
How helpful patients found receptionists
1 Wight Primary Partnerships – 94 per cent
2 South Wight Medical Practice – 93 per cent
3 Ventnor Medical Centre – 92 per cent
4 Cowes Medical Centre – 90 per cent
5 Newport Health Centre – 84 per cent
=6 Medina Healthcare
St Helens Medical Centre – 82 per cent
7 Esplanade Surgery (Ryde) – 80 per cent
= 8 The Bay Medical Centre
Tower House Surgery (Ryde) – 79 per cent
=9 Argyll House (Ryde)
East Cowes Medical Centre – 78 per cent
How many patients spoke to their preferred GP
1 Argyll House (Ryde) – 47 per cent
2 Wight Primary Partnerships – 42 per cent
3 St Helens Medical Centre – 40 per cent
4 Medina Healthcare – 38 per cent
5 South Wight Medical Practice – 31 per cent
=6 The Bay Medical Centre
Tower House Surgery (Ryde) – 29 per cent
7 East Cowes Medical Centre – 27 per cent
8 Cowes Medical Centre – 36 per cent
9 Ventnor Medical Centre – 20 per cent
10 Esplanade Surgery (Ryde) – 13 per cent
11 Newport Health Centre – eight per cent
Where healthcare professionals treated them with care and concern
=1 Argyll House (Ryde)
St Helens Medical Centre
Wight Primary Partnerships – 89 per cent
2 Medina Healthcare – 88 per cent
3 Ventnor Medical Centre – 87 per cent
=4 Newport Health Centre
South Wight Medical Practice
The Bay Medical Centre
Tower House Surgery (Ryde) – 85 per cent
5 Cowes Medical Centre – 82 per cent
6 East Cowes Medical Centre – 81 per cent
7 Esplanade Surgery (Ryde) – 80 per cent
Where patients felt their needs were met at their last appointment
1 Ventnor Medical Centre – 97 per cent
=2 Argyll House (Ryde)
The Bay Medical Centre
Tower House Surgery (Ryde)
Wight Primary Partnerships – 96 per cent
3 St Helens Medical Centre – 94 per cent
=4 Cowes Medical Centre
Medina Healthcare – 93 per cent
5 South Wight Medical Practice – 91 per cent
6 Newport Health Centre – 90 per cent
7 East Cowes Medical Centre – 89 per cent
8 Esplanade Surgery (Ryde) – 85 per cent
Where patients had confidence and trust in the healthcare professional they saw
=1 St Helens Medical Centre
Medina Healthcare – 97 per cent
=2 Argyll House (Ryde)
Newport Health Centre
Ventnor Medical Centre – 96 per cent
=3 The Bay Medical Centre
Tower House Surgery (Ryde)
South Wight Medical Practice – 95 per cent
4 Wight Primary Partnerships – 94 per cent
5 Cowes Medical Centre – 93 per cent
6 East Cowes Medical Centre – 87 per cent
7 Esplanade Surgery (Ryde) – 86 per cent
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